@import url("https://fonts.googleapis.com/css2?family=Sora:wght@400;500;600;700;800&family=IBM+Plex+Mono:wght@400;500&display=swap");

:root {
  --bg-main: #eaf1fb;
  --bg-soft: #f5f8fe;
  --bg-panel: #ffffff;
  --bg-panel-2: #fbfdff;
  --ink: #0f2236;
  --ink-soft: #465a71;
  --line: #d8e2ef;
  --line-strong: #c1cfdf;
  --brand: #155cb8;
  --brand-strong: #0e468f;
  --brand-soft: #eaf3ff;
  --accent: #ec6b34;
  --accent-strong: #c95424;
  --success: #0f7a50;
  --warning: #b76f00;
  --danger: #b7362d;
  --radius-xl: 22px;
  --radius-lg: 16px;
  --radius-md: 12px;
  --shadow-sm: 0 10px 26px rgba(12, 30, 56, 0.1);
  --shadow-md: 0 22px 44px rgba(10, 28, 54, 0.14);
}

* {
  box-sizing: border-box;
}

html,
body {
  margin: 0;
  min-height: 100%;
}

body {
  font-family: "Sora", "Avenir Next", "Segoe UI", sans-serif;
  color: var(--ink);
  background:
    radial-gradient(circle at 12% 2%, rgba(21, 92, 184, 0.12), transparent 40%),
    radial-gradient(circle at 88% 10%, rgba(236, 107, 52, 0.1), transparent 36%),
    linear-gradient(170deg, #f8fbff 0%, #eef3f9 52%, #ecf2f8 100%);
}

.bg-gradient,
.bg-noise {
  position: fixed;
  inset: 0;
  pointer-events: none;
}

.bg-gradient {
  background:
    radial-gradient(circle at 18% -14%, rgba(21, 92, 184, 0.18), transparent 43%),
    radial-gradient(circle at 93% 4%, rgba(236, 107, 52, 0.12), transparent 40%),
    radial-gradient(circle at 70% 100%, rgba(25, 124, 95, 0.09), transparent 47%);
  z-index: 0;
}

.bg-noise {
  background-image: linear-gradient(transparent 96%, rgba(0, 0, 0, 0.014) 96%);
  background-size: 100% 3px;
  z-index: 0;
}

h1,
h2,
h3 {
  margin: 0;
  letter-spacing: 0.01em;
}

h1 {
  font-size: clamp(1.5rem, 3.3vw, 2.22rem);
  line-height: 1.08;
}

h2 {
  font-size: 1.12rem;
}

h3 {
  margin-top: 12px;
  font-size: 0.96rem;
}

.app {
  position: relative;
  z-index: 1;
  width: min(1780px, 96vw);
  margin: 0 auto;
  padding: 18px 0 30px;
  display: grid;
  grid-template-columns: 1fr;
  gap: 14px;
}

.app-header,
#admin-auth-card,
#crm-view-tabs,
#admin-session-card,
#crm-layout,
#reports-card,
#bot-config-card,
#message {
  grid-column: 1 / -1;
}

.app-header {
  border-radius: var(--radius-xl);
  border: 1px solid #285886;
  background: linear-gradient(132deg, #0e2e4d 0%, #12558d 60%, #1d73b3 100%);
  box-shadow: var(--shadow-md);
  color: #eaf5ff;
  padding: 20px 22px;
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 14px;
}

.header-main {
  display: grid;
  gap: 6px;
}

.header-meta {
  display: grid;
  justify-items: end;
  gap: 8px;
}

.eyebrow {
  margin: 0;
  color: #9fc0de;
  font-size: 0.74rem;
  text-transform: uppercase;
  letter-spacing: 0.12em;
}

.subtitle {
  margin: 0;
  color: #bfd7ec;
  font-size: 0.9rem;
}

.pill {
  border: 1px solid #3f6a92;
  border-radius: 999px;
  background: rgba(7, 27, 45, 0.55);
  color: #d5e8f8;
  font-size: 0.82rem;
  font-weight: 600;
  padding: 9px 13px;
}

.card {
  border: 1px solid var(--line);
  border-radius: 18px;
  background: linear-gradient(170deg, rgba(255, 255, 255, 0.98), rgba(247, 252, 255, 0.96));
  backdrop-filter: blur(8px);
  box-shadow: var(--shadow-sm);
  padding: 16px;
}

.auth-card {
  width: 100%;
}

.auth-grid {
  margin-top: 10px;
  display: grid;
  grid-template-columns: 1.15fr 1.15fr auto;
  gap: 10px;
}

.crm-view-tabs {
  display: flex;
  flex-wrap: nowrap;
  gap: 8px;
  overflow-x: auto;
  position: static;
  top: auto;
  max-height: none;
  overflow-y: hidden;
}

#crm-view-tabs .scope-tab {
  width: auto;
  min-height: 42px;
  justify-content: center;
}

.session-card {
  position: static;
}

.session-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  flex-wrap: wrap;
  gap: 10px;
}

.layout {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 560px);
  gap: 14px;
  align-items: start;
}

.table-card,
.detail-card {
  min-height: calc(100vh - 120px);
  display: grid;
  gap: 12px;
}

.table-card {
  grid-template-rows: auto auto auto auto auto 1fr;
}

.section-lead {
  display: grid;
  gap: 4px;
  padding: 2px 2px 0;
}

.section-lead h2 {
  font-size: 1rem;
}

.detail-card {
  overflow: hidden;
}

.metric-grid {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 8px;
}

.metric {
  border: 1px solid #d8e4f0;
  border-radius: var(--radius-md);
  background: linear-gradient(180deg, #f8fbff, #f2f7ff);
  padding: 10px 12px;
  display: grid;
  gap: 4px;
}

.metric-label {
  color: #5e7289;
  font-size: 0.76rem;
  text-transform: uppercase;
  letter-spacing: 0.07em;
}

.metric strong {
  font-size: 1.3rem;
  line-height: 1;
}

.scope-tabs {
  display: inline-flex;
  flex-wrap: wrap;
  gap: 7px;
}

.scope-tab {
  border: 1px solid var(--line-strong);
  border-radius: 999px;
  background: #f8fbff;
  color: #28435f;
  padding: 8px 12px;
  font: inherit;
  font-size: 0.84rem;
  font-weight: 600;
  cursor: pointer;
  transition: border-color 0.16s ease, color 0.16s ease, background 0.16s ease, transform 0.16s ease;
}

.scope-tab:hover {
  border-color: #8eb2d7;
  transform: translateY(-1px);
}

.scope-tab.is-active {
  border-color: #0d4a7f;
  background: linear-gradient(140deg, #155894, #0d3e69);
  color: #eef6ff;
}

.filter-grid {
  display: grid;
  grid-template-columns: minmax(280px, 1fr) minmax(220px, 260px) auto auto;
  gap: 8px;
  padding: 10px;
  border: 1px solid #d7e4f3;
  border-radius: 14px;
  background: linear-gradient(180deg, #f8fbff, #f2f7ff);
}

.bulk-bar {
  display: grid;
  grid-template-columns: minmax(0, 1fr);
  gap: 8px;
  padding: 10px;
  border: 1px solid #d7e4f3;
  border-radius: 14px;
  background: linear-gradient(180deg, #f8fbff, #f2f7ff);
}

.bulk-left,
.bulk-right {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.bulk-right {
  justify-content: flex-end;
}

.bulk-right select,
.bulk-right input {
  min-height: 40px;
}

.bulk-right input {
  min-width: 300px;
}

.bulk-auto-refresh {
  display: inline-flex;
  align-items: center;
  gap: 6px;
}

.bulk-auto-refresh span {
  color: var(--ink-soft);
  font-size: 0.74rem;
  text-transform: uppercase;
  letter-spacing: 0.06em;
}

.filter-field {
  display: grid;
  gap: 4px;
  align-content: start;
}

.filter-field > span {
  font-size: 0.72rem;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #5c7390;
  font-weight: 700;
}

.filter-field > input,
.filter-field > select {
  min-height: 44px;
}

.table-head-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.crm-table-wrap {
  border: 1px solid var(--line);
  border-radius: var(--radius-md);
  background: var(--bg-panel);
  overflow: auto;
  max-height: calc(100vh - 330px);
}

.crm-table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 0;
  min-width: 1220px;
}

.crm-table th,
.crm-table td {
  border-bottom: 1px solid #e8eff6;
  padding: 10px;
  text-align: left;
  vertical-align: top;
  font-size: 0.84rem;
}

.crm-table th {
  position: sticky;
  top: 0;
  z-index: 2;
  background: #f5f9ff;
  color: #4a6079;
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.sort-btn {
  border: none;
  background: transparent;
  color: inherit;
  font: inherit;
  text-transform: inherit;
  letter-spacing: inherit;
  cursor: pointer;
  padding: 0;
}

.sort-btn:hover,
.sort-btn.is-active {
  color: #165cb9;
}

.crm-row {
  cursor: pointer;
  transition: background 0.16s ease;
}

.crm-row:hover {
  background: #f7fbff;
}

.crm-row.crm-row-no-actions {
  background: #ffe8e8;
  box-shadow: inset 3px 0 0 #c63b31;
}

.crm-row.crm-row-no-actions:hover {
  background: #ffdede;
}

.crm-row.crm-row-no-actions td {
  background: #ffecec !important;
}

.crm-row.crm-row-no-actions td.col-id {
  border-left: 3px solid #c63b31;
}

.crm-row.crm-row-sent {
  background: #edf8f1;
  box-shadow: inset 3px 0 0 #1f8b58;
}

.crm-row.crm-row-sent:hover {
  background: #e5f5eb;
}

.crm-row.crm-row-sent td {
  background: #f2fbf6 !important;
}

.crm-row.crm-row-sent td.col-id {
  border-left: 3px solid #1f8b58;
}

.crm-row.crm-row-worked {
  background: #fff7e7;
  box-shadow: inset 3px 0 0 #d08a19;
}

.crm-row.crm-row-worked td {
  background: #fffaf0 !important;
}

.crm-row-active {
  background: #edf5ff;
  box-shadow: inset 3px 0 0 #1a5fb8;
}

.crm-row.crm-row-no-actions.crm-row-active {
  background: #ffe2e2;
  box-shadow: inset 3px 0 0 #b7362d;
}

.col-id {
  white-space: nowrap;
}

.quick-status {
  display: grid;
  grid-template-columns: minmax(120px, 1fr) auto;
  gap: 6px;
  align-items: center;
}

.quick-status .btn {
  padding: 7px 10px;
  font-size: 0.8rem;
}

.badge {
  display: inline-flex;
  align-items: center;
  border-radius: 999px;
  border: 1px solid transparent;
  padding: 3px 9px;
  font-size: 0.76rem;
  font-weight: 700;
}

.status {
  background: #eef3fa;
  border-color: #d4deeb;
  color: #34526f;
}

.status-new {
  background: #ffe8e8;
  border-color: #f5b8b8;
  color: #a2322a;
}

.status-accepted,
.status-in-progress,
.status-reopened,
.status-waiting-parts {
  background: #fff6e8;
  border-color: #ffddb0;
  color: #885000;
}

.status-resolved,
.status-closed {
  background: #e8f9f0;
  border-color: #b9e8cf;
  color: #176948;
}

.status-canceled {
  background: #ffeeef;
  border-color: #f1c9cb;
  color: #9b3f44;
}

.priority {
  background: #eef2f7;
  border-color: #d5dde7;
  color: #425365;
}

.priority-p1 {
  background: #ffe9e7;
  border-color: #ffc8c2;
  color: #a13920;
}

.priority-p2 {
  background: #fff4de;
  border-color: #f6ddb1;
  color: #8a5706;
}

.priority-p3 {
  background: #e9f5ff;
  border-color: #cde4f8;
  color: #1a628f;
}

.priority-p4 {
  background: #ebfaf1;
  border-color: #d2ebdc;
  color: #1f6f4a;
}

.detail-empty {
  color: var(--ink-soft);
  font-size: 0.92rem;
}

.detail-header {
  display: grid;
  gap: 10px;
}

.badge-row {
  margin-top: 6px;
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.detail-actions,
.detail-toolbar {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.detail-actions .btn,
.detail-toolbar .btn {
  flex: 1 1 170px;
}

.status-panel,
.email-panel {
  border: 1px solid #d8e5f3;
  border-radius: var(--radius-md);
  background: linear-gradient(160deg, #f7fbff, #eff6ff);
  padding: 10px;
  overflow: hidden;
}

.status-grid {
  margin-top: 8px;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.email-grid {
  margin-top: 8px;
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

.status-grid > *,
.email-grid > * {
  min-width: 0;
}

.status-grid .btn,
.email-grid .btn {
  grid-column: 1 / -1;
  justify-self: stretch;
}

.preset-buttons {
  margin-top: 8px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.preset-buttons .btn {
  padding: 7px 10px;
  font-size: 0.8rem;
}

.detail-grid {
  margin-top: 10px;
  display: grid;
  grid-template-columns: repeat(2, minmax(220px, 1fr));
  gap: 8px 12px;
}

.detail-row {
  border-bottom: 1px dashed #dde8f3;
  padding-bottom: 6px;
  font-size: 0.87rem;
}

.detail-row span {
  color: var(--ink-soft);
}

.description {
  margin: 7px 0 0;
  white-space: pre-wrap;
  font-size: 0.9rem;
}

.attachment-grid {
  margin-top: 8px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.attachment-photo {
  display: inline-flex;
  flex-direction: column;
  gap: 4px;
  text-decoration: none;
  color: var(--ink);
  font-size: 0.78rem;
}

.attachment-thumb {
  width: 126px;
  height: 126px;
  border: 1px solid var(--line);
  border-radius: 10px;
  object-fit: cover;
  background: #fff;
}

.attachment-file {
  border: 1px solid var(--line);
  border-radius: 10px;
  background: #fff;
  color: var(--ink);
  text-decoration: none;
  font-size: 0.82rem;
  padding: 8px;
}

.history-list {
  margin: 8px 0 0;
  padding: 0;
  list-style: none;
  max-height: 30vh;
  overflow: auto;
  display: grid;
  gap: 7px;
}

.history-item {
  border-left: 3px solid #c9d9ec;
  border-radius: 2px;
  background: #f8fbff;
  color: #4f657d;
  padding: 7px 8px;
  font-size: 0.82rem;
}

.reports-card {
  display: grid;
  gap: 12px;
}

.reports-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 10px;
  flex-wrap: wrap;
}

.reports-controls {
  display: flex;
  gap: 8px;
  align-items: center;
}

.reports-splits {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.report-box {
  border: 1px solid #d8e4f2;
  border-radius: var(--radius-md);
  background: linear-gradient(160deg, #f8fcff, #f1f7ff);
  padding: 10px;
}

.report-list {
  margin: 7px 0 0;
  padding: 0;
  list-style: none;
  display: grid;
  gap: 6px;
}

.report-item {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  align-items: center;
  font-size: 0.84rem;
  border-bottom: 1px dashed #dce8f5;
  padding-bottom: 4px;
}

.report-item:last-child {
  border-bottom: none;
  padding-bottom: 0;
}

.reports-table-wrap {
  max-height: 40vh;
}

.bot-config-card {
  display: grid;
  gap: 14px;
}

.bot-config-head {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 12px;
  flex-wrap: wrap;
}

.settings-overview-grid {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 8px;
}

.settings-overview-card {
  border: 1px solid #d3e1ef;
  border-radius: var(--radius-md);
  background: linear-gradient(150deg, #f8fcff, #eef5ff);
  padding: 10px 12px;
  display: grid;
  gap: 5px;
}

.settings-overview-card span {
  color: #5b7088;
  font-size: 0.72rem;
  text-transform: uppercase;
  letter-spacing: 0.08em;
}

.settings-overview-card strong {
  font-size: 1.26rem;
}

.settings-quick-nav {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
}

.settings-link {
  border: 1px solid #c8d9ea;
  border-radius: 999px;
  background: #f5faff;
  color: #224867;
  text-decoration: none;
  font-size: 0.8rem;
  font-weight: 700;
  padding: 7px 11px;
  transition: border-color 0.16s ease, color 0.16s ease, background 0.16s ease;
}

.settings-link:hover {
  border-color: #1a568f;
  background: #1a568f;
  color: #edf6ff;
}

.settings-section {
  border: 1px solid #d8e5f2;
  border-radius: 14px;
  background: linear-gradient(160deg, rgba(248, 252, 255, 0.84), rgba(243, 248, 255, 0.88));
  padding: 10px;
  scroll-margin-top: 14px;
  display: grid;
  gap: 10px;
}

.settings-section-head {
  display: grid;
  gap: 4px;
}

.config-section-title {
  margin: 0;
  font-size: 0.94rem;
  color: #2b506f;
}

.bot-config-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 10px;
}

.config-block {
  border: 1px solid #d6e3f1;
  border-radius: 12px;
  background: linear-gradient(160deg, #f8fcff, #f2f8ff);
  padding: 10px;
  display: grid;
  gap: 8px;
}

.config-block-hint {
  margin: 0 0 2px;
  font-size: 0.82rem;
}

.config-field {
  display: grid;
  gap: 6px;
}

.config-field span {
  color: var(--ink-soft);
  font-size: 0.8rem;
}

.config-field.compact {
  max-width: 340px;
}

.config-compact-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px 10px;
}

.config-json,
.config-raw textarea,
.dynamic-item textarea {
  font-family: "IBM Plex Mono", "Menlo", "Monaco", "Consolas", monospace;
}

.config-json {
  width: 100%;
  min-height: 270px;
  font-size: 0.8rem;
}

.rows-builder,
.rows-builder-list,
.dynamic-list,
.catalog-list {
  display: grid;
  gap: 8px;
}

.rows-empty {
  border: 1px dashed var(--line-strong);
  border-radius: 10px;
  background: #fbfdff;
  padding: 9px 10px;
  font-size: 0.82rem;
}

.rows-row,
.dynamic-item,
.catalog-item {
  border: 1px solid #d9e6f3;
  border-radius: 10px;
  background: #ffffff;
  padding: 8px;
  display: grid;
  gap: 8px;
}

.rows-row-head,
.dynamic-item-head {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 8px;
}

.rows-row-controls,
.row {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.rows-chip-list {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
}

.rows-chip {
  border: 1px solid #bbd3e8;
  border-radius: 999px;
  background: #edf6ff;
  color: #225174;
  font: inherit;
  font-size: 0.8rem;
  padding: 6px 10px;
  cursor: pointer;
}

.rows-chip:hover {
  border-color: #94b8da;
  background: #e4f1ff;
}

.rows-row-add,
.rows-builder-footer {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 6px;
}

.rows-key-select {
  min-width: 0;
}

.btn-compact {
  padding: 5px 8px;
  border-radius: 9px;
  font-size: 0.8rem;
  line-height: 1.1;
}

.btn-danger {
  border-color: #e5b4b4;
  background: #fff4f4;
  color: #8c3e3e;
}

.btn-danger:hover {
  border-color: #cf9d9d;
}

.config-raw {
  border: 1px dashed var(--line-strong);
  border-radius: 10px;
  background: #f9fcff;
}

.config-raw summary,
.config-help summary {
  cursor: pointer;
  padding: 8px 10px;
  color: #335a7a;
  font-size: 0.82rem;
  font-weight: 600;
}

.config-raw textarea {
  margin: 0 10px 10px;
  width: calc(100% - 20px);
  min-height: 90px;
  font-size: 0.8rem;
}

.check-line {
  display: flex;
  align-items: center;
  gap: 8px;
  font-size: 0.86rem;
}

.check-line input {
  width: auto;
}

.dynamic-title {
  color: #2c4f6e;
  font-size: 0.88rem;
}

.dynamic-grid-4 {
  display: grid;
  grid-template-columns: 1.2fr 1.2fr 1.4fr 1fr;
  gap: 8px;
}

.dynamic-grid-3 {
  display: grid;
  grid-template-columns: 1.2fr 1fr 1fr;
  gap: 8px;
}

.dynamic-grid-2 {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 8px;
}

.dynamic-item label {
  display: grid;
  gap: 5px;
}

.dynamic-item label span {
  font-size: 0.76rem;
  color: var(--ink-soft);
}

.dynamic-item textarea {
  min-height: 72px;
  font-size: 0.8rem;
}

.catalog-item-top {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-wrap: wrap;
}

.catalog-item code {
  border: 1px solid #cadef2;
  border-radius: 999px;
  background: #eef6ff;
  color: #285276;
  font-size: 0.75rem;
  padding: 3px 8px;
}

.catalog-item p {
  margin: 0;
  color: #587189;
  font-size: 0.8rem;
}

.config-help {
  border: 1px dashed #c6d7e8;
  border-radius: 12px;
  background: #fbfdff;
  padding: 8px;
}

.config-keys-wrap {
  margin-top: 6px;
  display: grid;
  gap: 8px;
}

.config-keys-wrap code {
  display: block;
  margin-top: 4px;
  border: 1px solid var(--line);
  border-radius: 8px;
  background: #fff;
  padding: 8px;
  white-space: pre-wrap;
  word-break: break-word;
}

input,
select,
textarea {
  width: 100%;
  border: 1px solid var(--line-strong);
  border-radius: 11px;
  background: #fcfeff;
  color: var(--ink);
  padding: 10px 11px;
  font: inherit;
}

input:focus,
select:focus,
textarea:focus {
  outline: 2px solid rgba(21, 92, 184, 0.16);
  border-color: #6d9fd1;
}

.btn {
  border: 1px solid var(--line-strong);
  border-radius: 11px;
  background: #ffffff;
  color: var(--ink);
  padding: 9px 12px;
  font: inherit;
  font-size: 0.84rem;
  font-weight: 600;
  cursor: pointer;
  transition: border-color 0.15s ease, background 0.15s ease, transform 0.15s ease, box-shadow 0.15s ease;
}

.btn:hover {
  border-color: #8dafcf;
  background: #f6faff;
  transform: translateY(-1px);
  box-shadow: 0 7px 14px rgba(18, 43, 67, 0.12);
}

.btn:disabled {
  opacity: 0.56;
  cursor: not-allowed;
  box-shadow: none;
  transform: none;
}

.btn-primary {
  border-color: #1251a4;
  background: linear-gradient(145deg, #1964c5, #104f9e);
  color: #edf5ff;
}

.btn-primary:hover {
  border-color: #0f478f;
  background: linear-gradient(145deg, #185ab2, #0d4384);
}

.btn-accent {
  border-color: #d45a2a;
  background: linear-gradient(145deg, var(--accent), var(--accent-strong));
  color: #fff5ef;
}

.btn-accent:hover {
  border-color: #be4f24;
  background: linear-gradient(145deg, #dd6430, #be4f24);
}

.hidden {
  display: none !important;
}

.muted {
  color: var(--ink-soft);
}

.message {
  min-height: 22px;
  font-size: 0.9rem;
}

@media (max-width: 1450px) {
  .layout {
    grid-template-columns: 1fr;
  }

  .table-card,
  .detail-card {
    min-height: auto;
  }

  .detail-card {
    position: relative;
  }
}

@media (max-width: 1160px) {
  .app {
    grid-template-columns: 1fr;
  }

  #crm-view-tabs,
  #admin-session-card,
  #crm-layout,
  #reports-card,
  #bot-config-card {
    grid-column: 1 / -1;
  }

  .crm-view-tabs,
  .session-card {
    position: static;
    top: auto;
    max-height: none;
  }

  #crm-view-tabs {
    display: flex;
    flex-wrap: nowrap;
    gap: 8px;
    overflow-x: auto;
  }

  #crm-view-tabs .scope-tab {
    width: auto;
  }

  .metric-grid,
  .settings-overview-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }
}

@media (max-width: 920px) {
  .auth-grid,
  .filter-grid,
  .bulk-right,
  .status-grid,
  .email-grid,
  .bot-config-grid,
  .dynamic-grid-4,
  .dynamic-grid-3,
  .dynamic-grid-2,
  .config-compact-grid {
    grid-template-columns: 1fr;
  }

  .settings-quick-nav {
    display: grid;
    grid-template-columns: 1fr 1fr;
  }

  .rows-row-head {
    flex-direction: column;
    align-items: flex-start;
  }

  .rows-row-add,
  .rows-builder-footer,
  .quick-status {
    grid-template-columns: 1fr;
  }

  .reports-splits {
    grid-template-columns: 1fr;
  }

  .detail-actions,
  .detail-toolbar {
    display: grid;
    grid-template-columns: 1fr;
  }
}

@media (max-width: 760px) {
  body {
    font-size: 15px;
  }

  .app {
    width: 100%;
    padding: 8px 8px calc(14px + env(safe-area-inset-bottom));
    gap: 8px;
  }

  .card {
    border-radius: 14px;
    padding: 12px;
  }

  .app-header {
    border-radius: 16px;
    padding: 12px;
    position: sticky;
    top: 6px;
    z-index: 22;
  }

  .app-header h1 {
    font-size: 1.48rem;
  }

  .subtitle {
    font-size: 0.82rem;
  }

  .eyebrow {
    font-size: 0.64rem;
    letter-spacing: 0.1em;
  }

  .header-meta {
    width: 100%;
  }

  .pill {
    display: inline-flex;
    padding: 7px 10px;
    font-size: 0.76rem;
  }

  #crm-view-tabs {
    position: sticky;
    top: 94px;
    z-index: 20;
    border: 1px solid #d2e1ef;
    background: rgba(255, 255, 255, 0.92);
    backdrop-filter: blur(8px);
    padding: 8px;
  }

  .crm-view-tabs {
    display: flex;
    gap: 8px;
    overflow-x: auto;
    scrollbar-width: none;
  }

  .crm-view-tabs::-webkit-scrollbar {
    display: none;
  }

  #crm-view-tabs .scope-tab {
    flex: 0 0 auto;
    min-height: 38px;
    justify-content: center;
    padding: 7px 10px;
    font-size: 0.76rem;
    white-space: nowrap;
  }

  #admin-session-card .btn {
    width: 100%;
  }

  .table-card,
  .detail-card {
    gap: 10px;
  }

  .table-card .metric-grid {
    grid-template-columns: repeat(3, minmax(0, 1fr));
  }

  .table-card .metric {
    padding: 8px 9px;
  }

  .table-card .metric-label {
    font-size: 0.62rem;
    letter-spacing: 0.05em;
  }

  .table-card .metric strong {
    font-size: 1.08rem;
  }

  .reports-card .metric-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .settings-overview-grid {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  .scope-tabs {
    display: grid;
    grid-template-columns: repeat(3, minmax(0, 1fr));
    gap: 6px;
  }

  .scope-tabs .scope-tab {
    width: 100%;
    min-height: 40px;
    padding: 8px 6px;
    justify-content: center;
    text-align: center;
  }

  .filter-grid {
    grid-template-columns: 1fr 1fr;
  }

  .bulk-left,
  .bulk-right {
    display: grid;
    grid-template-columns: 1fr;
    justify-items: stretch;
  }

  .bulk-right input {
    min-width: 0;
  }

  .filter-field {
    grid-column: 1 / -1;
  }

  #clear-filters,
  #refresh-tickets {
    min-height: 42px;
    padding: 10px 8px;
  }

  .settings-quick-nav {
    grid-template-columns: 1fr 1fr;
  }

  .settings-link {
    text-align: center;
    min-height: 38px;
  }

  .detail-grid {
    grid-template-columns: 1fr;
  }

  .history-list {
    max-height: 25vh;
  }

  .crm-table {
    min-width: 0;
  }

  .crm-table thead {
    display: none;
  }

  .crm-table tbody {
    display: grid;
    gap: 8px;
    padding: 0;
  }

  .crm-table .crm-row {
    display: grid;
    gap: 6px;
    border: 1px solid #d4e2f0;
    border-radius: 12px;
    background: #ffffff;
    padding: 10px 9px;
    box-shadow: 0 8px 16px rgba(16, 43, 68, 0.08);
  }

  .crm-table .crm-row.crm-row-no-actions {
    border-color: #efb1ad;
    background: #fff2f2;
    box-shadow: 0 8px 16px rgba(120, 27, 20, 0.12);
  }

  .crm-table .crm-row.crm-row-sent {
    border-color: #a7dcbc;
    background: #effaf3;
    box-shadow: 0 8px 16px rgba(14, 88, 52, 0.12);
  }

  .crm-table .crm-row td {
    border: none;
    padding: 0;
    display: flex;
    flex-direction: column;
    align-items: flex-start;
    gap: 2px;
    font-size: 0.8rem;
  }

  .crm-table .crm-row td[data-label="Заявитель"],
  .crm-table .crm-row td[data-label="Контакт"],
  .crm-table .crm-row td[data-label="Фото"],
  .crm-table .crm-row td[data-label="Обновлено"],
  .crm-table .crm-row td[data-label="Отправка"] {
    display: none;
  }

  .crm-table .crm-row td::before {
    content: attr(data-label);
    color: var(--ink-soft);
    font-size: 0.66rem;
    font-weight: 600;
    text-transform: uppercase;
    letter-spacing: 0.05em;
  }

  .crm-table .crm-row td.col-id {
    border-bottom: 1px dashed #dce7f3;
    margin-bottom: 2px;
    padding-bottom: 4px;
  }

  .crm-table-wrap {
    border: none;
    background: transparent;
    max-height: none;
    overflow: visible;
  }

  .crm-table .crm-row td[data-label="Смена статуса"] .quick-status {
    grid-template-columns: minmax(0, 1fr) auto;
    width: 100%;
  }

  .crm-table .crm-row td[data-label="Смена статуса"] .quick-status .btn {
    width: auto;
    min-width: 52px;
    min-height: 38px;
  }

  .detail-header h2 {
    font-size: 1.16rem;
  }

  .detail-actions .btn,
  .detail-toolbar .btn {
    min-height: 40px;
    padding: 10px 9px;
  }

  .status-grid,
  .email-grid {
    grid-template-columns: 1fr;
  }

  .status-panel,
  .email-panel {
    padding: 9px;
  }

  .preset-buttons {
    display: grid;
    grid-template-columns: 1fr;
  }

  .preset-buttons .btn,
  .detail-actions .btn,
  .status-grid .btn,
  .email-grid .btn {
    width: 100%;
    min-height: 42px;
  }

  .detail-row {
    font-size: 0.82rem;
  }

  .attachment-thumb {
    width: 98px;
    height: 98px;
  }

  .session-row {
    gap: 12px;
  }

  .message {
    position: sticky;
    bottom: 6px;
    z-index: 25;
    padding: 8px 10px;
    border: 1px solid #d6e2ef;
    border-radius: 10px;
    background: rgba(255, 255, 255, 0.94);
    backdrop-filter: blur(8px);
  }
}

body.operator-mode .layout {
  grid-template-columns: 1fr;
}

body.operator-mode .detail-card {
  order: -1;
}

body.operator-mode .table-card {
  order: 1;
}